Refund policy

All Nexset products are made to order using print-on-demand and dropshipping manufacturing partners.

Because of this, we do not accept returns or exchanges for sizing, fit, color preference, or change of mind.

If your order arrives damaged, misprinted, or incorrect, we’ll replace it for free.

• Contact us within 48 hours of delivery

• Provide your order number

• Include clear photos showing the issue

Once approved, a replacement will be sent.

For hygiene and production reasons, the following items are final sale:

Refunds are only issued if a replacement is not possible

Refunds go to the original payment method

Processing time: 3–10 business days depending on your bank

Lost or Delayed Orders

If your order is lost or significantly delayed in transit, Nexset is not responsible.

Please review our size charts carefully before ordering. Nexset is not responsible for incorrect size selections.